Salesforce Managed Support
Ongoing Salesforce administration, optimisation and expert support


Salesforce is not a set-and-forget platform. As your business evolves, your Salesforce environment needs to evolve with it — new users need onboarding, processes change, new features need configuring, and the platform needs ongoing administration to stay clean, performant, and secure. Most businesses do not have the internal Salesforce expertise to manage this effectively on their own — and the cost of a full-time senior Salesforce administrator is significant.
Maditx Salesforce Managed Support gives organisations flexible, ongoing access to experienced Salesforce consultants and administrators — handling day-to-day management, continuous improvement, and expert support that keeps the platform working at its best. Maditx operates as an extension of your team — proactive, responsive, and genuinely invested in making sure your Salesforce environment keeps delivering value.
What Maditx Delivers Specifically
Integration health checks & remediation for existing broken integrations
Ongoing configuration changes & process updates
Regular platform health checks & optimisation
Training for new users & refresher sessions for existing teams
Day-to-day Salesforce administration & user management
Bug fixing & incident resolution
Reporting & dashboard development and maintenance
Strategic Salesforce roadmap guidance & platform evolution planning
User onboarding, offboarding & profile management
Salesforce release management — new feature assessment & activation
Security reviews & data integrity management